Garden Office Order Process

An Initial Conversation - Its Free!

An initial conversation is a great place to start. You can ask as many questions as you like and we can give you advice on all the different aspects.

Our staff have a wealth of knowledge about garden rooms and they are happy to share it with you.

It wont cost you a penny to call us!. Our Freephone 0800 170 1273 telephone number is free to call from either a mobile phone or landline.

Alternatively you can Contact Us with any querries or questions.

No Obligation Fixed Price Quotation!

Let us know what you what space requirements you need and we will give you a no obligation fixed price quotation for the whole project!.

We will also send you our colour brochure and information pack which includes all our garden rooms designs and the different options available.

Alternatively you can request a Free Colour Brochure & Price List.

Free Site Survey!

We can also arrange for our surveyor to carry out a free site survey.

The site survey gives us the chance to see your outside space, to learn a bit more about you and to really understand what it is you are ideally looking for.

Our survey costs you nothing and is undertaken by an experienced member of our team, not a salesman.

You can discuss your requirements with the surveyor and he can also check the site area for suitable access and construction.

You can also book a free no obligation Site Survey online.

Additional Information

Permitted Development

The vast majority of our garden offices are installed under the governments permitted development rules.

In brief the building must normally be installed in the rear of your garden and must not take up more than 50% of your total garden area.

Planning permission would be required for those customers living in A National Park, An Area of Outstanding Beauty, A Conservation Area, The Broads and A World Heritage Site.

Learn more about the Permitted Development rules.

Garden Office Location To Boundaries

Single pitch roof 2.5m high garden offices under 15m2 (e.g. Up to 5.5m x 3m) are required to be sited at least 0.5m from any boundary.

Single pitch roof 2.5m high garden offices over 15m2 (Above 5m x 3.5m) are required to be sited at least 1m from any boundary.

Site Area

In order to construct your new garden office on site we need the construction area to be clear of any sheds, trees, rocks and shrubs etc.

The ground on which the garden office is to be built must be relatively firm and not slope more than a foot within the dimensions of the garden office.

Our prices include the cost of installing a concrete pile foundation system which is suitable in 99% of all installations.

Site Access And Parking

he installation team will require parking at the property for at least one large van.

The van need to be parked fairly close to the construction area for the duration of the project. Unrestricted access between the vehicle and the actual construction site is important.

We cannot transfer materials through a very tight alleyway which twists and turns or has a height restriction of 2m or less.

The installation team will be booked into local accommodation during the construction process and will stay with you until your garden office is completed.

Deposit & Order Confirmation

Once you have decided upon your garden office size, design, type of doors and windows and any additional options you may require please contact us to place your order. Our sales staff will happily advise you on all aspects and provide you with any additional information that you may require prior to ordering.

Upon receipt of an order we require a 50% deposit of the total order value. Please note this is a fully 100% refundable deposit should you cancel the order prior to the installation start date. Once the deposit has been paid a receipt and order confirmation complete with an installation start date will be provided.

Installation Start Date

The installation team commence construction on a Monday. Our fitting teams cover the whole of the UK and will normally arrive at your location in the early afternoon on the first day. The teams will be booked into local accommodation and arrive early each morning and often stay late on an evening.

On the first day the team will discuss the exact positioning of the garden office in your garden, unload the necessary materials to the site area and start to prepare and install the concrete pile foundations and garden office timber base.


Each installation teams is very experienced at constructing all types and sizes of garden offices and have many years experience. During the construction the team will consult with you at every stage of the build.

Our on-site construction process is totally bespoke in that you will be able to choose the exact location and position of any doors, fixed glass panels, windows, electrical sockets, lighting, switches and any additional options such as internal walls, partitions and doors.

Our build process is very flexible and allows you to make important decisions on site without worrying about them beforehand.


Once completed the installation team will tidy and clean the garden office and remove any debris and excess materials from the site area. They will ask you to inspect the garden office and check all aspects before leaving the site. On completion of the garden office the balance payment will become due.

Our fully qualified electrician will then call to test the internal electrics and provide an electrical certificate in readiness for a mains electrical connection from your house to the garden office.

You can either choose your own electrician or alternatively our electrical contractor can provide you with a quote to carry out the works for you.

If you would like to talk to a member of our friendly staff about our garden offices, we would be very happy to hear from you. You can even call us free on FREEPHONE: 0800 170 1273 (It's free to call us from either a mobile phone or a landline).